FIRMEN- & FREIZEITREISEN
FIRMEN- & FREIZEITREISEN
Our company, ITO TOURS B.V., is looking for a junior or senior account manager to support the German team (DACH-countries).
We are a travel agency for foreign tour operators (B2B). This means that we act as an intermediary for foreign tour operators who want to reserve services for their groups visiting the Netherlands. This includes accommodation, transportation, reserving dinners and lunches, arrange entrance at various attractions, and any other needs the group may have.
Therefore, it is necessary for an employee to be able to speak to our partners in the Netherlands in Dutch or English, but also to assist our foreign clients in their own language. We are looking for an employee who enjoys communicating with customers, solving problems, negotiating prices for all possible services and hotel rooms, and always prioritizing the customer's needs. In addition to these tasks, you can think of expanding the function in the form of customer acquisition, customer retention, customer visits, and tasks that are more in the commercial and marketing field.
In addition to our foreign activities, we also work on domestic projects with parties that focus on various events and special projects. We would certainly like to invite an employee with experience in this industry or the desire to expand their network to respond to this vacancy.
Our base is in Leidschendam. From our office on Nieuwstraat, we are in contact with our clients from the United Kingdom, Italy, Spain, Germany, Austria, Benelux, France, Switzerland, Czech Republic, Hungary, Turkey, India, Middle East, and Asia.
The main administrative tasks of the employee are:
Maintaining and managing the existing customer base (relationship management)
Acquiring new customers and assignments
Projects and events
We are looking for an employee who fits well into our team. Personality and appearance must match the current team, as we also want to convey who we are and what our people stand for to the outside world. We expect an employee to have at least a good command of the German and English languages in both speech and writing.
Education and/or experience in tourism are desirable but not necessary. Problem-solving ability, warmth, not being afraid of the phone, and being able to handle stress are the keywords we are looking for in an employee.
Employment type: Full-time or Part-time
Part-time hours: 18-39 per week (39 hours fulltime)
Salary indication: €1,750.00 - €3,000.00 per month
Flexible language requirement: Dutch not required
Schedule: Day shift (Mon-Fri)
Secondary benefits: Travel allowance
Types of additional benefits: Holiday pay
Work location: On-site
For more information or to submit a resume and motivation letter, please contact Natalie Kolarik at ITO TOURS, Nieuwstraat 10 B, 2266 AD Leidschendam. You can reach her by phone at 070-3524 534 or by email at email@example.com.